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This Concept Map, created with IHMC CmapTools, has information related to: Retail and Local Government Transferable Skills, Gain experince in: Communicate in the Workplace Provide assistance to other team members, Gain experince in: Point of Sale Handling Procedures Arrange transfer of merchandise, Gain experince in: Perform Stock Control Procedures Record waste and mark downs according to store policy, Retail Trade Accommodation & Food Service ???? Gain experince in:, Gain experince in: Organise and Maintain Work Areas Ensure a safe, uncluttered and organised work area according to store policy and procedure, Gain experince in: Merchandise Products Identify damaged, soiled, illegible, incorrect or out of date labels and take corrective action as required, Gain experince in: Work Effectively in a Retail Environment Follow routine instructions according to store policy and procedures, Gain experince in: Sell Products and Services Use appropriate sales approach to sell products and services, Gain experince in: Perform Stock Control Procedures Rotate stock and perform out of code checking and reporting, Gain experince in: Perform Stock Control Procedures Place merchandise to achieve a balanced, fully stocked display appearance, Gain experince in: Perform Retail Finance Duties Process and balance petty cash claims for approval, accuracy and authenticity, Gain experince in: Interact with Customers Receive and process sales accurately and responsively according to store policy and procedure, Gain experince in: Sell Products and Services Use and apply this knowledge to sell the benefits of products and services according to store policies and legislative requirements, Gain experince in: Advise on Products and Services Evaluate merchandise according to customer requirements, Gain experince in: Sell Products and Services Use questioning, listening and observation techniques to determine customer requirements, Gain experince in: Perform Retail Finance Duties Complete and distribute documentation to relevant section prior to dispatch, Gain experince in: Perform Stock Control Procedures Inspect items received for damage, quality, use by date, breakage or discrepancies, Gain experince in: Perform Stock Control Procedures Place excess stock in storage or dispose of according to store policy and legislative requirements, Gain experince in: Operate Retail Technology Read and interpret operation manuals to solve routine faults and errors, Gain experince in: Balance Point of Sale Terminal Apply store policies when removing takings from register or terminal