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The Concept Map you are trying to access has information related to:
Process Modeling, BPMI gives standards for Process Modeling, Social Factors such as Enthusiasm, Formal Description of Processes, BPMI doesn't include Social Factors, Social Factors such as Motivation, Process Modeling should consider Social Factors, Social Factors such as Learning, Social Factors such as Competency, Processes should include Humnanities Experts, Process Modeling used in Software Development