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7.2 Towards successful information age reform, New information systems more likely to be successful if Guidance, Public sector reforms require understanding of Democratic governance, Public sector reforms require understanding of Risk assessments, Conception/Reality gaps which cause failure, Implementation failures utilising analyses of Institutional politics, Guidance is taken from Implementation failures, Implementation failures utilising analyses of Critical success factors, Implementation failures utilising analyses of Cultural barriers, Implementation failures utilising analyses of Conception/Reality gaps, New information systems essential for Public sector reforms