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This Concept Map, created with IHMC CmapTools, has information related to: HPT, knowledge, skills, support documentation, tools if lack of Knowledge or skills --> training, Desired performance what should be happening not just current problem long term, value added, future problems, improvement opportunities, Human Performance Improvement levels organization - Macro, Human Performance Improvement examines worker, analyzing the problem, the cause, then select the intervention per JM, Human Performance Improvement looks at performances, standards, tools, techniques of a non-instructional nature, performances, standards, tools, techniques of a non-instructional nature studying Context, performances, standards, tools, techniques of a non-instructional nature studying analyzing the problem, the cause, then select the intervention, Human Performance Improvement Rothwell defines Human performance improvement is a systematic process of discovering and analyzing important human performance gaps, designing and developing cost-effective and ethically justifiable strategies to close those gaps, implementing the strategies, and evaluating the financial and nonfinancial results., long term, value added, future problems, improvement opportunities asks Is the intervention worth it?, gaps between what is actually happening, Human Performance Improvement examines work, gaps between Desired performance what should be happening, knowledge, skills, support documentation, tools if lack of others Use some other intervention, Human Performance Improvement levels unit - Micro, Human Performance Improvement examines workplace, Human Performance Improvement analysis Causal, interviews, focus groups, Surveys to determine culture, community, interviews, focus groups, Surveys to identify who is affected, Human performance improvement is a systematic process of discovering and analyzing important human performance gaps, designing and developing cost-effective and ethically justifiable strategies to close those gaps, implementing the strategies, and evaluating the financial and nonfinancial results. systems view input, outputs, processes, and products