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This Concept Map, created with IHMC CmapTools, has information related to: DOING & EVALUATING THINGS DIFFERENTLY, DOING /EVALUATING THINGS DIFFERENTLY THE EVIDENCE BASE Designing meaningful and innovative solutions that serve your customers begins with gaining deep empathy for their needs, hopes and aspirations for the future. HUMAN CENTRED DESIGN, DOING /EVALUATING THINGS DIFFERENTLY THE EVIDENCE BASE Appreciation of Local,national,Global contexts expands options for action that are fit for purpose PHEeST ANALYSIS RELEVANT TO THE CHOSEN FOCUS AREA, DOING /EVALUATING THINGS DIFFERENTLY THE EVIDENCE BASE Outcomes are defined as changes in the behaviour, relationships, activities, or actions of the people, groups, and organizations with whom a program works directly, HUMAN CENTRED DESIGN key concepts STAGES OF DESIGN, DOING /EVALUATING THINGS DIFFERENTLY THE EVIDENCE BASE From place-based to safe place learning RISK & PROTECTIVE FACTORS LOW SES, NETWORK MAPPING Ask the right people the right questions WHAT QUESTIONS OF NETWORK CORE CONNECTORS, DOING /EVALUATING THINGS DIFFERENTLY THE EVIDENCE BASE Change cannot be engineered but can only be cultivated. Seeds must be chosen whose fruits not only suit the taste of the eaters but also to suit the soil in which they are planted, the conditions for their fruition. THEORIES OF CHANGE, DOING /EVALUATING THINGS DIFFERENTLY THE EVIDENCE BASE Outcome Mapping recognizes that development is essentially about people relating to each other and their environment. The originality of this approach lies in its shift away from assessing the products of a program to focus on changes in behaviour, relationships, actions, and activities in the people, groups, and organizations it works with directly. SEMINAL ARTICLES OUTCOME MAPPING, DOING /EVALUATING THINGS DIFFERENTLY THE EVIDENCE BASE What gets measured gets valued Social Return On Investment essential precondition SROI SOCIAL OUTCOMES MEASURES, DOING /EVALUATING THINGS DIFFERENTLY THE EVIDENCE BASE ‘The highest level of accountability is not that you did what you said you would, but that you are getting better at serving the underlying intent of what you said you were going to do’ (Smutylo, in Ortiz, 2004 TOOLS WE ARE LEARNING TO USE, TOOLS WE ARE LEARNING TO USE Beatty “People will forget what you said. People will forget what you did. But people will never forget the way you made them feel NETWORK MAPPING, DOING /EVALUATING THINGS DIFFERENTLY THE EVIDENCE BASE Who has seen the wind? Neither you nor I. But where the trees bow down their heads, The wind is passing by (The Wind, Chiristina Rosetti, 1830-1894) EVALUATION PARADIGMS, TOOLS WE ARE LEARNING TO USE Beatty “People will forget what you said. People will forget what you did. But people will never forget the way you made them feel COMMUNITY ENGAGEMENT