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The Concept Map you are trying to access has information related to:
Outline Map, Outside company ???? collaborative with customers, Driving forces of Long Tail tools Social Networks - community, Outside company ???? Allowing the market to work for you, Collaboration Effect What do this effect have in the business world? Inside Companies, Inside Companies ???? Allowing the market to work for you, Driving forces of Long Tail tools Communication 2.0 tools (blogs, wikis, podcasts, IMs), Driving forces of Long Tail tools Peer Input (recommendations, participation), Collaboration Effect ???? Web 2.0, Inside Companies ???? Employees, change in hierarchial control, Driving forces of Long Tail Underlying Force behind these forces is Collaboration Effect