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  • Total Quality Mentoring (TQM) Visualizaton

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    Daniel F. Bassill
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    I've been using visualizations to describe the type of non-school volunteer based tutor/mentor program which I feel has the most potential to attract on-going participation from inner city youth and workplace volunteers and have a transformative impact on both. I started using the term "Total Quality Mentoring (TQM) in the 1990s to describe this type of program, showing it to be something more than traditional community based one-on-one mentoring. The term TQM was borrowed from the business term, Total Quality Management, and is intended to signal a type of program that constantly is improving by learning from its own work, and the work of all others. This term has not yet caught on, but could be adopted by any program in the country.

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    I've been using visualizations to describe the type of non-school volunteer based tutor/mentor program which I feel has the most potential to attract on-going participation from inner city youth and workplace volunteers and have a transformative impact on both. I started using the term "Total Quality Mentoring (TQM) in the 1990s to describe this type of program, showing it to be something more than traditional community based one-on-one mentoring. The term TQM was borrowed from the business term, Total Quality Management, and is intended to signal a type of program that constantly is improving by learning from its own work, and the work of all others. This term has not yet caught on, but could be adopted by any program in the country.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    13K views20 pages

    Total Quality Mentoring (TQM) Visualizaton

    Uploaded by

    Daniel F. Bassill
    I've been using visualizations to describe the type of non-school volunteer based tutor/mentor program which I feel has the most potential to attract on-going participation from inner city youth and workplace volunteers and have a transformative impact on both. I started using the term "Total Quality Mentoring (TQM) in the 1990s to describe this type of program, showing it to be something more than traditional community based one-on-one mentoring. The term TQM was borrowed from the business term, Total Quality Management, and is intended to signal a type of program that constantly is improving by learning from its own work, and the work of all others. This term has not yet caught on, but could be adopted by any program in the country.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 20

    Total Quality Mentoring (TQM)

    How do you visualize the type of


    tutor/mentor program needed to help
    kids in high poverty neighborhoods
    move through school and into jobs and
    careers…with the help of volunteers
    who come into their lives via organized
    tutoring, mentoring and learning
    programs?

    What does Total Quality Mentoring


    mean?

    Tutor/Mentor Connection (1993-present), Tutor/Mentor Institute, LLC (2011-present) http://www.tutormentorexchange.net tutormentor2@earthlink.net


    Total Quality Mentoring
    In the 1990s we begin to use this
    term to represent something more
    than community based mentoring.

    Tutor/Mentor Connection (1993-present), Tutor/Mentor Institute, LLC (2011-present) http://www.tutormentorexchange.net tutormentor2@earthlink.net 2


    Connecting youth in high poverty areas with adults from many different
    background is a strategy for expanding social capital, or “who you know”.
    Read social capital articles at http://tutormentor.blogspot.com

    This is the
    goal of a TQM
    program.

    I led such a
    program for 36
    years in
    Chicago.

    Tutor/Mentor Connection (1993-present), Tutor/Mentor Institute, LLC (2011-present) http://www.tutormentorexchange.net tutormentor2@earthlink.net 3


    Map of Chicago

    Tutor/Mentor Connection (1993-present), Tutor/Mentor Institute, LLC (2011-present) http://www.tutormentorexchange.net tutormentor2@earthlink.net 4


    Total Quality Mentoring (TQM)..
    Borrows from the business term, Total Quality
    Management. Read about it at
    https://asq.org/quality-resources/total-quality-management

    Tutor/Mentor Connection (1993-present), Tutor/Mentor Institute, LLC (2011-present) http://www.tutormentorexchange.net tutormentor2@earthlink.net 5


    TOTAL QUALITY MENTORING –
    The potential of out-of-school time Tutor/Mentor Programs

    In a TQM Program…
    Everyone is engaged in “learning” in order to
    constantly improve the impact a program has on
    its participants…youth, volunteers, staff,
    community.

    Map of Chicago

    Tutor/Mentor Connection (1993-present), Tutor/Mentor Institute, LLC (2011-present) http://www.tutormentorexchange.net tutormentor2@earthlink.net 6


    TOTAL QUALITY MENTORING –
    The potential of out-of-school time Tutor/Mentor Programs

    Map of Chicago

    Tutor/Mentor Connection (1993-present), Tutor/Mentor Institute, LLC (2011-present) http://www.tutormentorexchange.net tutormentor2@earthlink.net 7


    TOTAL QUALITY MENTORING –
    The potential of out-of-school time Tutor/Mentor Programs

    The map is a reminder


    that TQM programs
    are needed in EVERY
    high poverty area.

    Map of Chicago

    View arts, STEM, Environment, Public Health Links


    https://tutormentorexchange.net/resource-links/arts-climate-health-stem

    Tutor/Mentor Connection (1993-present), Tutor/Mentor Institute, LLC (2011-present) http://www.tutormentorexchange.net tutormentor2@earthlink.net 8


    TOTAL QUALITY MENTORING –
    The potential of out-of-school time Tutor/Mentor Programs

    Map of Chicago
    Tutor/Mentor Connection (1993-present), Tutor/Mentor Institute, LLC (2011-present) http://www.tutormentorexchange.net tutormentor2@earthlink.net 9
    TOTAL QUALITY MENTORING –
    The potential of out-of-school time Tutor/Mentor Programs

    Use the college and careers, and


    school-to-work links in the
    Tutor/Mentor Library
    https://tutormentorexchange.net/resource-links

    Tutor/Mentor Connection (1993-present), Tutor/Mentor Institute, LLC (2011-present) http://www.tutormentorexchange.net tutormentor2@earthlink.net 10


    TOTAL QUALITY MENTORING –
    The potential of out-of-school time Tutor/Mentor Programs

    Use the college and careers, and


    school-to-work links in the
    Tutor/Mentor Library
    https://tutormentorexchange.net/resource-links

    Tutor/Mentor Connection (1993-present), Tutor/Mentor Institute, LLC (2011-present) http://www.tutormentorexchange.net tutormentor2@earthlink.net 11


    TOTAL QUALITY MENTORING –
    The potential of out-of-school time Tutor/Mentor Programs

    See examples of STEM-based programs -


    https://tutormentorexchange.net/other-youth-programs/stem-programs
    Tutor/Mentor Connection (1993-present), Tutor/Mentor Institute, LLC (2011-present) http://www.tutormentorexchange.net tutormentor2@earthlink.net 12
    TOTAL QUALITY MENTORING –
    The potential of out-of-school time Tutor/Mentor Programs

    Map of Chicago
    Tutor/Mentor Connection (1993-present), Tutor/Mentor Institute, LLC (2011-present) http://www.tutormentorexchange.net tutormentor2@earthlink.net 13
    TOTAL QUALITY MENTORING –
    The potential of out-of-school time Tutor/Mentor Programs

    This concept map shows the goal of TQM program in a different way. View
    at http://tinyurl.com/TMI-K-CareerMentoring
    Tutor/Mentor Connection (1993-present), Tutor/Mentor Institute, LLC (2011-present) http://www.tutormentorexchange.net tutormentor2@earthlink.net 14
    TOTAL QUALITY MENTORING –
    The potential of out-of-school time Tutor/Mentor Programs
    For good programs to exist and grow, the community (business, hospitals,
    volunteers, etc.) must provide on-going support.

    Tutor/Mentor Connection (1993-present), Tutor/Mentor Institute, LLC (2011-present) http://www.tutormentorexchange.net tutormentor2@earthlink.net 15


    TOTAL QUALITY MENTORING –
    The potential of out-of-school time Tutor/Mentor Programs

    For good programs to exist


    and grow, we must find new
    ways to influence the flow of
    resources, directly to EVERY
    youth serving program in
    EVERY high poverty
    neighborhood.

    Map of Chicago
    Tutor/Mentor Connection (1993-present), Tutor/Mentor Institute, LLC (2011-present) http://www.tutormentorexchange.net tutormentor2@earthlink.net 16
    The TQM chart can be drawn in many ways. Using network analysis
    programs ought to be able to show the diversity of volunteers, who come
    from different industries, colleges, faith groups, etc.

    Tutor/Mentor Connection (1993-present), Tutor/Mentor Institute, LLC (2011-present) http://www.tutormentorexchange.net tutormentor2@earthlink.net 17


    Each spoke in the TQM chart represents a “service learning” loop

    As volunteers connect
    with youth in an
    organized
    tutor/mentor program,
    they learn about
    poverty, and the
    needs of the
    organization. They
    take that knowledge
    back to their
    workplace, faith
    group, family, etc. and
    recruit others to help.

    View video of this animated “service learning” loop presentation


    https://youtu.be/5msRqzynH_c

    Tutor/Mentor Connection (1993-present), Tutor/Mentor Institute, LLC (2011-present) http://www.tutormentorexchange.net tutormentor2@earthlink.net 18


    Use these ideas and visualizations to help build TQM programs in your
    own community, or to show the type of learning and mentoring you
    offer to youth in your program.

    Find more ideas like this in the PDF library at


    https://tutormentorexchange.net/library
    Tutor/Mentor Connection (1993-present), Tutor/Mentor Institute, LLC (2011-present) http://www.tutormentorexchange.net tutormentor2@earthlink.net 19
    Get informed. Get involved.
    Visit the following web sites to learn more about strategies
    for making volunteer-based, long-term, tutor, mentor and
    learning programs available to K-12 youth in more places.

    www.tutormentorexchange.net
    http://tutormentor.blogspot.com
    http://mappingforjustice.blogspot.com

    or email: tutormentor2@earthlink.net

    Tutor/Mentor Connection
    Tutor/Mentor Institute, LLC Daniel F. Bassill, D.H.L
    Founder, leader
    Twitter: @tutormentorteam 1993 to present

    Tutor/Mentor Connection (1993-present), Tutor/Mentor Institute, LLC (2011-present) http://www.tutormentorexchange.net tutormentor2@earthlink.net

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